A 25-year-old woman claimed that she waited in the now-infamous virtual queue for tickets to Taylor Swift’s Eras Tour and was charged 14 times for tickets that she never received.
Sydney Wallace told Insider that she entered her credit card information before the onslaught of fans and managed to score a couple of tickets to one of the “Love Story” singer’s concerts. However, when she went to check out, she claimed SeatGeek would not let her complete the purchase.
The site “would not let me checkout,” Wallace said. Then, she claimed she was rerouted to get new tickets several times, and each time, ticket prices increased. The chaos left a blank space in her bank account and caused it to be flagged for potential fraud.