U.S. Fines 6 Airlines $7.5M, Forces Them To Refund Customers Airfares

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At a glance

  • The Department of Transportation is cracking down on airlines that refuse to give customers refunds for canceled flights.
  • Secretary of Transportation Pete Buttigieg Monday announced that the department is assessing fines totaling $7.5 million against six airlines, and the DOT is ordering those airlines to pay $600 million in refunds to hundreds of thousands of customers who had been denied them.
  • “When a flight gets canceled, passengers seeking refunds should be paid back promptly,” Buttigieg said. “Whenever that doesn’t happen, we will act to hold airlines accountable on behalf of American travelers and get passengers their money back.”

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