- As Southwest operates on about one-third of its scheduled flights, the airline has promised to “honor reasonable requests for reimbursement for meals, hotel, and alternate transportation” for travelers who are forced to adjust their plans.
- “We had a tough day today,” Jordan told The Wall Street Journal on Monday evening.
- “In all likelihood we’ll have another tough day tomorrow as we work our way out of this. This is the largest-scale event that I’ve ever seen.”
