Lawmaker Calls For Airline Passenger ‘Bill Of Rights’ After Southwest Meltdown

southwest-71

At a glance

  • “Taxpayers bailed out the airline industry during their time of need,” Sanders wrote.
  • “It is the responsibility of the airline industry and the Department of Transportation to ensure, to the maximum extent possible, that the flying public and crew members are able to get to their destinations on time and without delay.”
  • Share prices for Southwest have fallen more than 15% over the past month as executives scramble to win back the trust of disaffected customers.

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